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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Justin Medellin

April 21, 2023

5  out of  5 rating by Justin Medellin
"This is a wonderful agent to do business with! When I was looking for another insurance company for my home and auto, I considered the local area I live in among other factors when wanting to go with my next provider. Went in to this office one day and spoke with Jackie, who is very nice and was willing to take the time to work with me on finding the right coverages. After a couple of follow-up phone calls to discuss what I wanted tailored for me in my policy, I became a State Farm customer and Jackie made sure everything else was taken care of! Very nice office in Clear Lake and highly recommend Jackie and the Ben Watson agency if you would like good insurance from a reputable company like State Farm!!! Keep up the great work!"

Clif T

April 12, 2023

5  out of  5 rating by Clif T
"My home insurer is not renewing policies in Texas, so I was forced to go shopping. I spoke with half a dozen companies. Jackie at Ben Watson State Farm was the best of the bunch - very knowledgeable, a good listener, and very helpful. I'm thrilled with the service there, and I recommend them highly."

Heather Leon

January 5, 2023

5  out of  5 rating by Heather Leon
"Finally found a great insurance agency that was able to help my family in Houston. We got home and car insurance policies with Ben and everyone at the office is always friendly, responsive, and knowledgeable. Highly recommend!!"

amanda holzworth

September 14, 2022

5  out of  5 rating by amanda holzworth
"Ben Watson is an amazing insurance agent and has a wonderful EXTREMELY helpful lady named Sheila that works for him. They are saving us so much money on our auto insurance especially with the Drive Safe and Save discount we are getting!!!"

Lydia Barrier

September 13, 2022

5  out of  5 rating by Lydia Barrier
"Highly recommend! Ben and Sheila are great!"

brayden gilley

September 13, 2022

5  out of  5 rating by brayden gilley
"Excellent customer service! Mrs. Cliburne is always available and willing to answer questions anytime."

Nika Simpson

August 9, 2022

5  out of  5 rating by Nika Simpson
"They have been amazing!! Refer them to all my family and friends for many years. Shelia is professional, is always happy to answer questions and gets back to me quickly. Highly recommend this insurance company."


August 3, 2022

5  out of  5 rating by D C
"Ben Watson's office is a great place for all your insurance needs. I have auto, home and life all with them at very good prices. Shelia manages the office and is always friendly and helpful for any questions I may have. Highly recommend them to ensure you are taken care of for all insurance coverage."

Melody Nunez

August 3, 2022

5  out of  5 rating by Melody Nunez
"We have been using Benjamin Watson-State Farm for auto, RV, home, furs, and art for years. I’ve dealt with Sheila the most. She has excellent customer service skills, works hard and is an overall personable, sweet lady. Plus, she’s always taken good care of us."

Cynthia Wagner

July 27, 2022

5  out of  5 rating by Cynthia Wagner
"Sheila has taken care of us for years!"

Steven Gognat

July 23, 2022

5  out of  5 rating by Steven Gognat
"I have been dealing with Shelia for years and I couldn't be happier with the outstanding service that I always receive."

Doug Wagner

July 22, 2022

5  out of  5 rating by Doug Wagner
"Great company! Sheila has taken care of me for many years!"

joshua heslop

July 21, 2022

5  out of  5 rating by joshua heslop
"Shelia made the switch to state farm very easy and pleasant and we ended up saving $300 a year! Having fun using the drive and save app to try and save more as well :)"

Leslie Laws

April 29, 2022

5  out of  5 rating by Leslie Laws
"Shelia is the best!"

matthew burgett

August 10, 2020

5  out of  5 rating by matthew burgett
"Shiela is fantastic been working with her for about 8 years now! Fantastic customer service every single time!"

Shasta Blackerby

November 26, 2019

5  out of  5 rating by Shasta Blackerby
"Melissa is honestly the best and truly cares about you as a person and helps to do anything she can to help. She truly goes above and beyond to make sure you are getting the best Benefits possible."

Vanessa Galaz

July 26, 2018

5  out of  5 rating by Vanessa Galaz
"My husband and I can always count on Ben for his commitment to the very best for our family. He is straightforward, kind, and never “salesy”, just the kind of guy you need in your corner."

Carmelita Mireles

July 25, 2018

5  out of  5 rating by Carmelita Mireles
"Excellent service"

Amy Watson

July 25, 2018

5  out of  5 rating by Amy Watson
"Ben really does care about each and every one of his policy holders! He goes above and beyond to make sure you have what you need. His staff is also amazing!! Everyone in the office is super helpful and friendly!"

Angela Cole

July 25, 2018

5  out of  5 rating by Angela Cole
"Benjamin Watson went above and beyond when I was shopping for insurance. He thoroughly answered all my questions during the process. Not only was he super helpful but the office staff was very pleasant! I highly recommended Benjamin Watson for all your insurance needs."

Michelle Ziglar

July 25, 2018

5  out of  5 rating by Michelle Ziglar
"Ben Watson State Farm is the absolute best service I have ever had. Ben cares about each policy holder like they are family. And the service that you get from his team is next to none. Each team member goes above and beyond to provide excellent service to make sure that your needs are fully met. This is the only insurance agent I would ever recommend!"

Amber Abercrombie

May 16, 2018

1  out of  5 rating by Amber Abercrombie
"I feel like everyone deserves to know our experience here before choosing to sign up with them for their auto insurance. My husband and I had one vehicle on a policy with them and we pay about 140.00 a month for that car (normal... not too bad) we were happy so we wanted to add an additional vehicle we had just bought to our policy. My husband called and added our new car (which is newer, so accordingly costed more per month, which we were understanding of) we were quoted 304.00 a month by a sales person there named Melissa. We signed our agreement on March 29 and we’re told our payments would be Due on the fourth of every month (like it had been) and we would be paying for both vehicles. On April 4th we were only charged for the 2012 Jeep (at 140.00....) and thought it was weird but figured our bill would be pro-rated into the next bill and we’re fine with that. On May 4 State Farm automatically withdrew $540.41 out of our checking account and we were SHOCKED. We’re 6 months pregnant and that put us in a huge pickle so we called them. At that point, Melissa and Sheila (the office manager) both kept talking over me and gave us multiple different excuses as to why our bill was so much more pricey. I even continued to go over the math with her...... I don’t understand why they couldn’t have taken the correct QUOTED amount out of our account on the 4th instead of choosing to not and then double charging the next month and without our consent just taking our money out of our account. My car is 1,034.00 premium for 6 months of insurance (bringing my car to 172.00 a month.... and $5.74 a day) I should have been charged ~379.00 on that first bill for my vehicle alOne PLUS my husbands vehicle (140.00) a month .... bringing a total of 519.00. It’s only 21.00, but it’s the principle. They kept over talking me when I was doing the math, THEN after calling the “regional office” they called back and said the second vehicle was actually placed into another policy because the coverage wasn’t the same and the coverage HAS has to be the same for all vehicles on one policy. (Again, no one told us this when we added the vehicle, and that still didn’t stop them from using my husbands banking information on the first policy on the “additional policy” and automatically taking out 540.00. Another issue I have with this office is the manager kept telling me I was wrong, and I wasn’t. It’s basic math. I broke it down to cost per day. Another problem, originally we were quoted the $304.00 a month for both vehicles... and now we have a “charge” for adding a vehicle of $118.00 broken up over three months. I said we never agreed to pay that (why would anyone agree to paying 118.00 to add a vehicle when we’re giving you OUR business). We are normal people and pay our bills on time. I was so worked up by her lack of ability to listen to me and understand where I was coming from, and every single time I asked a specific question they came up with a new excuse to give me as to why I had extra fees, was not receiving a bill for the amount they quoted me on, and why I was not informed on each cars insurance having to be identical to be on the same policy. It makes zero sense. With that being said, if you want to deal with honest insurance people then don’t make excuses as to why you’re being overcharged, then I recommend going somewhere else."

Johnny Charcoal

March 30, 2018

5  out of  5 rating by Johnny Charcoal
"Great staff that is always very helpful and friendly"

Kenneth Woodin

February 6, 2015

5  out of  5 rating by Kenneth Woodin
"This is the friendliest insurance office I have ever encountered. They literally treat you like family and do what they can to work the system and get you the biggest discount possible. I would highly recommend this office."

Rupert Dishmey

February 6, 2015

5  out of  5 rating by Rupert Dishmey
"I go for the free coffee and to hang out with Shelia :)"